Spa Assistant Manager

Hamilton Island, QLD
Permanent
Full-time

1 month ago

Hamilton Island in the glorious Whitsundays is Australia’s Premier Island Resort with 4 resort options, over 15 different dining and restaurant establishments, a championship golf course, a stunning Yacht Club and two luxurious Day Spas.We now have an exciting opportunity for a Spa Assistant Manager to support our Spa qualia team. qualia, Hamilton Island, is an oasis of Australian style, combining award-winning luxury with intuitive friendly service.The meaning of qualia is “a collection of deeper sensory experiences” and this is what qualia uniquely delivers. Situated on Hamilton Island, qualia is a private oasis in the Whitsundays and the Oatley family’s world-class boutique luxury resort.The RoleAs the Spa Assistant Manager, you will support the Spa Manager in guiding the team in delivering all treatments and services listed on the Spa Menu to the highest standards. Our goal is to consistently exceed our guests' expectations and provide a five-star experience with each visit.Your Role will:

Assist in the coordination of daily spa operations, encompassing scheduling, inventory management, budget oversight, and supervision.
Handle concerns and inquiries promptly, proficiently, and with utmost professionalism.
Support with the execution of strategies aimed at enhancing spa revenue and profitability.
Facilitate the recruitment, onboarding, and motivation of team members, fostering a cohesive and collaborative organisational environment.

About You:You’re passionate about the Spa industry and committed to being a leader in the field, you are dedicated to the operations and enhancing the guest experience. You are driven to guide, motivate and inspire staff members to perform at their best and foster a positive work environment.To be successful in the role you will need:Leadership Skills: Capability to support the spa manager in leading and motivating the team effectively, fostering a positive and collaborative work environment and leading by example.Luxury Experience: Solid understanding of luxury spa treatments, products, and industry trends, enabling them to provide informed guidance to both staff and guests.Problem Solving: Able to demonstrate the ability to identify issues or challenges and implement effective solutions in a timely manner.Communication Skills: You will have strong verbal and written communication skills, enabling clear and effective communication with both team members and guests.You will also have:

Experience in a spa supervisor or management role (Essential)
Current First Aid and CPR Certification (Essential)
Diploma of Remedial Massage or Diploma of Beauty therapy (Essential)
Nationally recognised responsible service of alcohol qualification (Essential)
Driver’s licence (Essential)

Your Benefits:

Attractive salary
Subsidised (Salary Sacrifice) furnished staff accommodation
Staff perks - discounts on venues, retail, activities, subsidised staff café and $15 pw gym membership!
Fantastic work culture and supportive community
Enjoy living and working on the doorstep of the Great Barrier Reef

If you would love to live and work in one of the most beautiful locations in Australia and have Luxury Spa experience we would love to speak with you. Click APPLY to take the next step in your career.Like us on Facebook www.facebook.com/HIERecruitment
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Hamilton Island

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