ECommerce Channel Manager

• Lead execution of Australian eCommerce strategy with key retail partners across Brick and Click, Pureplayers, Marketplaces, and Quick Commerce channels.
• Strategic projects with key retail partners to drive Kraft Heinz sales performance.
• Tracking, measurement, and optimisation of digital shelf (including availability, ratings and reviews, content and share of search), digital retail media activations, key campaigns, and consumer experience.
• Execution of internal processes, rituals and routines with eCommerce team and look for ways to drive efficiency.
• Test and learn initiatives to drive iterative improvement.
• Management of eCommerce budget including planning and reconciliation.
• Cross functional relationships (sales, marketing, category management, supply) to deliver 360 omnichannel growth strategies.
• Build and deliver key training programs for eCommerce teams and cross-functional stakeholders on eComm capabilities and any tools to be used.
• Develop business cases through an iterative test and learn approach, and clearly communicate findings to both internal and external stakeholders to drive sales and improve the online shopping experience in Australia.
• Create and monitor data reports to analyse trends to highlight opportunities and address risks to the Kraft Heinz portfolio.
• Work closely with internal partners to ensure stock availability meets planned promotions and sales strategies.

• A background in Retail/FMCG with knowledge across both sales and marketing
• Demonstrated experience of taking responsibility for online channels and self-motivated team member
• Understanding of eCommerce path to purchase considerations and optimising opportunities that deliver improved shopper experiences and commercial outcomes
• Strong communicator with knowledge of the digital space
• Demonstrated analytical skills and forecasting/planning abilities
• Experience of using insights to influence and drive decision making
• Demonstrated track record driving growth across online channels through online retailers and/or direct eCommerce platforms.

• Hybrid Working – Flexibility around when and where you work.
• Great Place to Work certification in Australia.
• In House Training Programs
• Corporate Discount Programs & Novated Leasing – Utilize a range of discount programs (gym membership, health insurance, banking) depending on location.

Kraft Heinz