Customer Service Executive
- Gepps Cross, SA
- Permanent
- Full-time
- Bonus Incentive Scheme – Additional earning potentials through various streams of bonus incentives.
- Employee Wellbeing Program – Access to comprehensive 24/7 real time support through chat or phone as well access to a wellbeing library of resources through Sonder for safety, mental and physical wellbeing.
- Exclusive Discounts – Access special offers and discounts through platforms like Employment Hero and Flare.
- Team Celebrations – Monthly team lunches, birthday celebrations, and festive gatherings for major events.
- Career Development – Ongoing training, mentorship, and opportunities for growth.
- Deliver vehicles to clients, ensuring timely and efficient service.
- Provide top-notch customer service by addressing client inquiries, resolving issues, and ensuring satisfaction.
- Assist with the coordination of vehicle logistics, ensuring smooth and efficient operations.
- Prepare cars for hire, including thorough detailing of the vehicle's interior and exterior.
- Assist with the onboarding process for new clients, ensuring they have all the information and support they need.
- Enjoy the thrill of driving a variety of high-quality vehicles!
- Valid driver's license with a clean driving record (Essential).
- Strong verbal and written communication skills to effectively interact with clients and team members.
- Ability to work independently, manage your time effectively, and thrive in a team-based environment.
- Ordinary hours vary between 7:00am-8:00pm Monday-Sunday with 8-hour shifts. Must have capacity to work a 24 hr work week.
- Love what we do - We are passionate about delivering for our customers, team, and partners every time
- Better than yesterday - We grow each day, learning from our experiences
- Win with trust - Lead the market by being trusted, reliable and helpful
- Collaborative core - Working smarter together
- Valuing people - We respect our people, encourage their development, and reward their performance