Flagship Manager - Sydney, Luxury Fashion
- Sydney, NSW
- Permanent
- Full-time
This globally celebrated luxury fashion brand is synonymous with elegance, quality, and iconic style. With a loyal international following, their Sydney flagship is the ultimate stage for premium service, innovative retail experiences, and leadership excellence. The store is a destination where fashion, creativity, and customer experience converge.What will you be doing?
This is a flagship leadership opportunity where you'll set the standard for service, style, and performance. You'll lead, inspire, and develop a high-performing team while executing strategy to grow sales and deliver an exceptional customer experience.You will:
- Lead and mentor a dedicated team, creating a culture of performance and luxury service
- Own store results across sales, KPIs, and customer experience
- Implement CRM and clienteling strategies to nurture high-value clients
- Ensure visual merchandising and store standards reflect the brand's global identity
- Collaborate with head office on product launches, promotions, and store strategy
- Manage operational excellence including stock, reporting, and compliance
You are a strategic, polished retail leader with a passion for luxury and premium customer service. You thrive in a fast-paced, high-profile environment and know how to inspire, coach, and hold your team to exceptional standards. You combine commercial acumen with an authentic love for fashion and a deep understanding of CRM and clienteling.You'll bring:
- Proven experience leading a premium retail or luxury fashion store
- Strong CRM, clienteling, and sales strategy skills
- Exceptional leadership and people development capabilities
- A keen eye for detail and store presentation
- Commercial focus with a flair for premium service delivery
- A calm, confident presence in a high-traffic, high-profile flagship
Step into a career-defining flagship leadership role with a globally renowned luxury brand.You'll enjoy:
- Competitive salary + Bonus + Commission + Wardrobe allowance
- Lead a high-profile flagship in Sydney's luxury precinct
- Opportunity to shape and elevate a team in a premium retail environment
- Work with iconic product and a brand celebrated worldwide
- Career progression opportunities within an international luxury network
- Be part of a culture that values style, service, and leadership excellence