Business & Logistics Operations Analyst

Surrey Hills, VIC
Permanent
Full-time

1 month ago

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description:About us:Ingram Micro is a leading technology distributor for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at .About roleAt Ingram Micro, we’re looking for a confident, analytical, and proactive Business & Logistics Operations Analyst to join our Retail division in Melbourne.This role will be the right-hand to our Operations Manager, driving cost efficiency and delivering insights that inform critical decisions across transport, finance, and vendor/customer operations. This is a broad and high-impact role that combines commercial analytics, logistics operations, project support, and stakeholder engagement. You’ll be responsible for demand forecasting, transport cost modelling, financial tracking, customer/vendor reporting, and leading data-driven insights that inform decision-making.Role Responsibilities

Deliver clear, data-driven insights through confident analysis and presentations to internal stakeholders, customers, and vendors
Forecast and validate weekly/monthly demand, tracking variances and identifying trends that impact operations
Drive continuous improvement across transport, warehousing, and logistics through cost-to-serve and process analysis
Partner with finance on monthly cost tracking, freight accruals, and return rate analysis
Lead vendor allocation strategies, product launches, and stock release planning
Identify and address supply chain inefficiencies through actionable recommendations
Prepare and deliver reports using Excel, PowerPoint, SAP, and BI tools — Power BI a bonus
Manage cross-functional projects in a fast-paced, collaborative environment

Role Requirement

Proven experience in an analyst, logistics, or commercial operations role
Strong data presentation skills – you can communicate the “why” behind the numbers
High proficiency in Excel and PowerPoint; SAP and BI (Power BI, CVP, HPCM) a plus
Understanding of transport, logistics, or supply chain analytics
Financial acumen – confident with accruals, cost tracking, and return ratios
Proactive and independent – you own your work, spot problems early, and drive change
Comfortable engaging with stakeholders from customers to senior leaders
Ability to challenge constructively, offer differing opinions, and present recommendations
Strong attention to detail, planning, and organisation
Bachelor’s degree in Logistics, Supply Chain, Business, or related field (preferred)

What’s On OfferYour growth is our priority. Access to LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

Genuine Career Progression Opportunities
Hybrid Working Environment
Training & Development
Competitive Remuneration Package
Staff Purchase Policy and a generous Benefits Scheme

Ingram Micro is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.At Ingram Micro, we believe our people are our most important asset which is why we endeavour to create a positive & rewarding environment for our teams.If you're ready to make a significant impact in driving sales growth, then we welcome you to apply for the role. Join us and be part of a company that is shaping the future of the ICT industry.#LI-Hybrid
#LI-TS

Ingram Micro

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