
Network Engineer
- Canberra, ACT
- $110,000-120,000 per year
- Permanent
- Full-time
- Troubleshoot and resolve BAU tickets related to network issues, including switching, routing and application-level firewall controls.
- Work within secure government environments, adhering to strict access controls, compliance standards, and change management processes.
- Manage BGP routing configurations and troubleshoot peering issues to ensure network stability and optimal path selection.
- Monitor and maintain IPsec tunnels for secure site-to-site connectivity, addressing encryption, authentication, and tunnel stability concerns.
- Respond to incidents escalated by the service desk, conducting detailed analysis and timely resolution to restore service with minimal impact.
- Plan and implement network changes and upgrades, including firewall policies, routing updates, wireless access point deployments, and infrastructure enhancements.
- Monitor network performance and health using appropriate tools, proactively identifying areas for improvement, patching, or capacity upgrades.
- Maintain and regularly update documentation, including network diagrams, configuration standards, and operational procedures.
- Ensure wireless network coverage and performance meet required standards, addressing interference, roaming, and security configuration issues.
- Collaborate with internal teams and government clients to ensure solutions are secure, scalable, and aligned with business and regulatory requirements.
- Experience as a Network Engineer
- In-depth knowledge of Cisco Routers, Aruba switches, Fortinet, Juniper and Palo Alto firewalls
- Thorough understanding of switching protocols including VLANs, Spanning Tree, HSRP/VRRP, LAG, and other switching protocols used in Enterprise Networks.
- Experience configuring Firewalls, Wireless Controllers, and Access Points.
- Experience with Voice and SIP call flow troubleshooting.
- Experience with Microsoft Teams and SBCs - Audiocodes experience is a bonus.
- In-depth understanding and experience of routing protocols.
- Experience configuring and troubleshooting IPSec Site to Site VPN's is a must.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and take ownership of assigned tasks.
- A quick learner with the willingness to learn and study in your own time to further your career.
- Hybrid working (for majority of our roles) with team anchor days to support collaboration.
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.