Client Relationship Manager- HR Programs

Sydney, NSW
Permanent
Full-time

1 day ago

Values-led environment where genuine connection and integrity drive success.

About the Role
In this role, you will be responsible for nurturing existing client relationships and identifying new business opportunities. As a trusted representative of the brand, you will bring credibility, professionalism, and the ability to build lasting trust with senior decision-makers.Key Responsibilities:Business Development & Market Growth

Identify and develop new business opportunities through networks, referrals, and market research.
Conduct tailored, needs-based conversations with prospective clients aligned to their strategic goals.
Prepare compelling proposals, respond to tenders, and confidently present service offerings.
Attend and represent the organisation at industry events and client functions to build visibility and relationships.

Client Relationship Management

Manage and grow existing client accounts, focusing on retention, satisfaction, and service enhancement.
Act as a trusted advisor to HR leaders during times of change, including restructures and workforce transitions.
Maintain regular, proactive communication with clients to ensure delivery of outcomes and identify additional needs.
Track and report on account activity, client feedback, and business outcomes.

About You

Naturally personable and professional, with a high level of emotional intelligence.
Strong experience in relationship or account management, ideally in professional services, HR, or consulting.
Well-networked, confident in engaging with senior leaders and stakeholders.
Highly organised, articulate, and comfortable managing multiple client portfolios.
Able to take a strategic view of client challenges and tailor solutions accordingly

Reference Number:3943190Date Published:03-Sep-2025Contact Name:lisa hayesContact Email:APPLY NOWAPPLY NOWCREATE ALERTSimilar JobsConsultant Name: Consultant Email: Social AccountsInterested in this job?Save this jobPrint this jobShare this jobSCHEMA MARKUP ( This text will only show on the editor. )The Next Step embraces individuality and differences in gender, age, ethnicity, race, cultural background, disability, faith and sexual orientation. We strive to provide a recruitment experience that’s fair, inclusive and accessible. We encourage all suitable applicants to apply for roles. Please speak to our consultants about any accessibility needs to be considered during the recruitment process.Let’s connectSYDNEYLEVEL 3, SUITE 250 MARGARET STSydney NSW 2000GADIGAL landMELBOURNELEVEL 1, SUITE 3500 BOURKE STMELBOURNE VIC 3000EASTERN KULIN LANDBRISBANELevel 14241 Adelaide stBrisbane QLD 4000YUGGERA LANDQuick LinksServicesThe Next Step acknowledges and pays respect to the Traditional Custodians of the lands on which we work.

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