SERVICE DESK OFFICER

Hudson

  • Adelaide Airport, SA
  • Contract
  • Full-time
  • 29 days ago
🖥️ Service Desk Analyst📍 Location: Adelaide City
⏳ Duration: 6 Months | High regard for extension
💼 Rate: Market RateLooking to grow your IT career in a dynamic, client-facing role?
We’re seeking a Service Desk Analyst to provide first-level IT support in a full-time, office-based position, with potential to work from home after 6 months.✨ What you'll be doing:
  • First-level support via calls, live chat & ServiceNow
  • Supporting Windows, macOS, mobile & personal devices
  • Troubleshooting hardware/software issues
  • Collaborating in a rotation-based team focused on customer excellence
🧠 Key Skills & Experience:
  • Windows & macOS proficiency (macOS highly regarded)
  • Experience with ServiceNow, Active Directory & Office 365
  • Strong customer service and problem-solving skills
  • Knowledge of ITIL practices and networking fundamentals
  • Time management, adaptability & teamwork focused
  • Clear communication with technical & non-technical users
🎓 Bonus if you have:
  • Bachelor's in IT
Join a passionate team and gain exposure to a wide range of tech environments and users. This role offers a great mix of service desk and face-to-face support with growth potential.📩 Apply now - or email me for confidential discussion Nathalia.Sousa@hudson.comDiversity, Equity & Inclusion at Hudson
Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.Casual Loading
Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.

Hudson