Customer Analytics Consultant

Circana

Melbourne, VIC
$85,000-110,000 per year
Permanent
Full-time

13 days ago

Description :Let’s be unstoppable together! Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth.At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.Learn more at .So, why Circana?We’re progressive, inclusive and people focused. We seek to create a down to earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us and we offer a number of fantastic benefits including;

Flexibility with the hours you work, and where you work them
Employee training and continuous development programs
Up to 5 weeks annual leave and holiday buy back scheme
16 weeks paid parental leave
Birthday leave
Summer half days
“Me” Days
Cultural swap days

Key responsibilities:You will partner with a number of FMCG manufactures, enabling them to make data driven decisions that grow their business.Working exclusively with our customer loyalty platforms (Coles Synergy and Priceline Pulse), you will:

Consult with clients to define business problems
Effectively use data analytics to provide recommendations to solve the problem
Manage the client relationship and engagement
Ensure the execution of account plan initiatives
Work collaboratively with the business development team to generate new business opportunities and drive renewal strategies with existing clients
Champion the use of customer loyalty data and Circana’s proprietary data visualisation and analytics platform with clients

We’re looking for:

3+ years’ experience in insights or analytics, within a market research agency, FMCG manufacturer or retailer
Tertiary qualification in Business, Commerce, Marketing or equivalent
Previous experience working with customer loyalty data preferred
Strong analytical skills, with the ability to interpret data to influence business decisions
High attention to detail, organisation, and time management skills
Effective communication and presentation skills
Ability to work in a fast paced environment with competing priorities

Interested?We would LOVE to hear from you. Please apply online with your CV.This role is paying between $85-110k depending on experience.

Circana

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