Salesforce Functional Consultant

Sydney, NSW
Permanent
Full-time

28 days ago

Organisation:Join one of Australia's Big 4 professional services firms, known for its innovation, enterprise-grade Salesforce programs, and collaborative culture. With a strong focus on delivering impact through technology, this team supports a wide range of industries from Education to Financial Services and the Public Sector through both Salesforce Implementation and Application Managed Services (AMS).Role:As a Salesforce Functional Consultant, you'll be responsible for designing user-focused, scalable solutions that deliver measurable business value. This role blends functional design, stakeholder collaboration, and hands-on configuration. You'll act as a trusted advisor helping clients adopt best practices, drive user adoption, and shape future-state experiences.You'll work across both AMS and project delivery, collaborating with architects, developers, SMEs, and change managers to translate business needs into functional solutions.You will:

Advise clients on "what's possible" using out-of-the-box Salesforce features
Design capability maps, business process flows, user journeys, and wireframes
Gather and prioritise business requirements and user stories with SMEs
Configure Salesforce functionality aligned with best practices
Run demos, build prototypes, and lead functional workshops
Conduct unit testing and support quality assurance
Support change teams to drive adoption and enablement

You will have:

3+ years' experience in Salesforce platform implementation and configuration
Strong communication skills to engage both technical and business stakeholders
Experience designing customer journeys and business process flows
Passion for user-centric design and business transformation
Consulting background preferred
Australian Citizenship required
Baseline Clearance is highly advantageous

Talenza

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