Clinical Counsellor
- Sydney, NSW
- $75,000 per year
- Permanent
- Full-time
Hybrid
Full-Time
Salary: $75,000 AUD + competitive benefits offeringWhat you will do:Workplace Options is seeking a qualified Clinical Counsellor to join our clinical team in Sydney, Australia.Our Clinical Counsellors engage with participants over the phone, video, chat & email all while demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for.It’s difficult to describe an average day for our counselors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way forward. These short videos provide a good insight into what it’s like to be a counsellor here at Workplace Options: andIf you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages, cultures, and backgrounds from around the world, this is the role for you.Responsibilities:
- Provide single session telephonic and video counselling, in-the-moment support and crisis management in a supportive, ethical and professional manner while maintaining client-confidentiality.
- Assess clients thoroughly to ensure appropriateness for short-term counselling.
- Assess and manage high risk calls and work closely with individuals at risk.
- Appropriately refer clients to external resources or within WPO as part of our holistic approach.
- Collaboratively develop clear and concise treatment plans for clients.
- Maintain clear clinical and task-oriented documentation in case management system.
- Any additional tasks pertinent to the position, as deemed appropriate by clinical management.
- Counsellor with accompanying Master’s degree.
- Minimum 2 years direct client-contact providing counselling or mental health services (post-qualification).
- Must be registered with ACA/PACFA (counsellors)
- Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
- Training in crisis intervention and supporting high risk clients beneficial.
- Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.
- Passionate about providing support to clients from anywhere in the world.
- Sensitive to our clients' culture and flexible in using a telephone interpreter if necessary.
- Proficient in using our various contact methods - phone, video, email, text and live chat.