Consumer Business Intern

Parramatta, NSW
Training
Full-time

3 days ago

Are you ready to take your career to the next level and work for one of the biggest clubs in the NRL? If you're passionate about sport, love working in a fun and team-oriented environment and want to be part of a Club that's making a difference, then the Parramatta Eels could be the perfect fit for you!At the Parramatta Eels, we're all about uplifting lives, delivering unforgettable moments, and bringing communities together. Our employees are the driving force behind our success, and we're looking for talented and enthusiastic individuals to join our team.Our Club values accountability, being all-in, respect, and united - and we live and breathe these values every day. We're committed to fostering a supportive and inclusive workplace culture, where everyone has the opportunity to thrive and grow.Apply now and become part of the pride of the Rising West!Are you currently studying Business or Sport? Would you like to gain experience within a Professional Sports Club? Apply now and become part of the pride of the Rising West!About the InternshipReporting to the Customer Service and Sales Executives, the Consumer Business Internship will provide you with foundations you need to grow and succeed in the Sporting Industry. Through the Internship, you will work alongside the Consumer Business Team. The successful Interns will have outstanding customer service skills, be team orientated and have a can-do attitude.What will you be learning and observing?

The behind-the-scenes process to deliver Membership & Fan Engagement programs & initiatives
All aspects of our customer service management standards with our member and prospect base, with a focus on phone/email/web-based methods.
The implementation of our resolution processes to rectify any Member issues via phone/email/web-based methods.

What skills will you possess?

Strong customer service skills
Excellent written and verbal communication skills
To be mature minded, and able to interact confidently with people at all levels
Ability to maintain a high level of professionalism
Highly motivated
Able to work in a fast-paced environment.

What will you get out of this internship?

A deeper understanding of how a professional sports club operates behind the scenes.
Desirable and real-world career skills that will hold you in good stead for future career opportunities, especially in the sports industry.
Workplace market recognition from representing a major professional sporting club.
Valuable industry resources and advice from an experienced Consumer Business team.

Qualifications and experienceEssential:

2nd or 3rd Year Student
Studying Sports Management/Business Degree
Completing this Internship as a required aspect of a degree/course
Customers Service Experience.

Desirable:

Excel and Word Doc skills
Drivers Licence
Working with Children Check
Previous Volunteer or Work Experience with a Sporting Organisation.

Hour of Internship210 hours total: 9am-5pm, 2 days a week.To apply for this position, click on the "Apply for this Job" button below. Applications Close: Sunday, 7th September.

Sportspeople

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