Eligibility Officer - Workers Compensation
- Brisbane, QLD
- Permanent
- Full-time
Play a key role in shaping fair outcomesBrisbane | Hybrid WFH
Up to $127k Salary Package (depending on experience)As an Eligibility Officer, you will:
- Assess and decide on workers’ compensation claims within a self-insured environment
- Navigate legislation to ensure compliance with all relevant workers’ compensation laws and regulations
- Work collaboratively with stakeholders including employees, management and medical providers
- Balance empathy with accuracy when evaluating eligibility and outcomes
- Drive positive impact by supporting safe and fair return-to-work pathways
- Work your way – Hybrid or remote opportunity to support work–life balance
- Central CBD location – Enjoy the convenience of transport, cafes and city life right at your doorstep
- Supportive culture – Diverse, collaborative and people-first environment
- Impact from day one – Be part of building a new operation with real influence
- Stay connected – Join employee-led social and interest groups beyond the workplace
- Grow and thrive – Access to ongoing career development opportunities
- Proven track record – 2 + years’ experience in workers’ compensation or case management
- Regulation ready – Solid understanding of workers’ compensation and self-insurance frameworks
- Strong communicator – Skilled in negotiation, relationship-building and clear communication
- Detail-focused multitasker – Highly organised with strong problem-solving and analytical skills
- Compassionate professional – Balancing decision-making with empathy and care