Deputy Support Manager

CEA Technologies

Canberra, ACT
Permanent
Full-time

25 days ago

Be part of a dynamic and high performing team that creatively solves problems
Australian Citizen | Negative Vetting 1 Security Clearance

About UsEstablished in 1983, CEA is an Australian company that designs, develops, manufactures and sustains advanced active phase array radar systems. Our design principles and commitment to investment in research and development ensure innovative thinking, technological skill and quality fabrication are at the heart of our business. We work in partnership with Defence industry and Government to provide highly modular and scalable products which are integral to a wide range of critical Defence capabilities.CEA's benefits include:

Free Car Parking
Defence Health premium discounts
Employee Assistance & well-being programs
Salary packaging
Paid Parental Leave
Rewards and Recognition
Group Life Insurance
Study Assistance and Training
Career Advancement opportunities

To find out more about us, visit our website: www.cea.com.auThe PositionOur Deputy Support Managers provide management and organisational support to the Product Support Manager and Product Support team. This includes aspects of sustainment management, performance reporting, logistic and operational support.The role is responsible for:

Delivery of operational outcomes such as:

Management of Support data
Manage the respective HelpDesk mailbox and tickets
Internal and external stakeholder liaison
Preparation of Support quotes
Coordination of procurement, manufacturing and integration activities.
Co-ordinate and track external repair and maintenance activities
Co-ordinate and track freight activities
Identification and management of risks, issues, mitigations and actions
Assist with preparation of performance analysis and reporting
Assist with preparation and management of customer reviews
Preparation of invoices
Preparation of Contract Change Proposals (CCPs) if required
Supervision of staff may be required
Support to other projects if required.

Essential

Proven experience in assisting with the management of project tasks.
Proven experience in working with Government Departments.
Experience with ASDEFCON documentation and requirements.
Demonstrated ability to deliver results by arranging workflow, determining priorities and meeting deadlines.
Proven ability to work unsupervised.
Proven ability to work with technical staff.
Ability to work proactively with customers and suppliers.
Competent in the use of Microsoft applications including Word and Excel at an Intermediate level.
Previous experience on a Defence related project or previous involvement with the Defence Industry.

EligibilityTo be eligible for this position you must be:

An Australian Citizen
Eligible to obtain and maintain an AGSVA clearance - NV1.

The successful candidate MUST be able to obtain a clearance prior to commencement.How to applyClick on the 'Apply Now' button below. Please include a current copy of your resume/curriculum vitae and complete the screening questions. Applications without these elements will not be considered.CEA encourages the submissions of early applications as we may review, short-list and/or conduct interviews for this role prior to the closing date.
For any questions, contact us at recruitment@cea.com.auDiversity, Equality and Inclusion at CEACEA is committed to fostering a diverse, equitable and inclusive environment. As an Equal Opportunity Employer, we strive to create a culture where all employees are respected and empowered to contribute positively to our organisation, regardless of their cultural background, age, gender identity, neurodiversity, disability, family and carer commitments, religion or sexuality. We welcome applications from veterans, those returning from a career break, people with disabilities and those who identify as Aboriginal and Torres Strait Islander.Should you require any adjustments throughout the recruitment process, please let us know. You can also email recruitment@cea.com.au for a confidential discussion.

CEA Technologies

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