Retail Store Manager

Gold Coast, QLD
Permanent
Full-time

1 month ago

Looking to expand your retail career?

Join an innovator and recognised leader in Australian retailing
Benefit from support and Stratco training to ensure success in role
Attractive and rewarding remuneration

ABOUT STRATCOStratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.THE OPPORTUNITYAn exciting opportunity has become available for a Retail Store Manager based in Carrara, Gold Coast. This position involves working as part of our collaborative Retail team - reporting to the QLD Retail Manager.RESPONSIBILITIESAs Retail Store Manager you will lead the team of our Carrara store and will often be a key point of contact with our customers. A high-profile role you will be expected to lead by example, plan your resources, be highly organised to ensure daily sales plans are achieved and a culture of safety maintained. Our products are the key to our success. Product knowledge, design skills and an understanding of customer expectations are required, all of which can be delivered via our robust training programs.The role will involve:

Day to day management of store team
Close working relationships with stakeholders from our manufacturing, finance and merchandise team
Liaison directly with Trade Account Customers and General Customers
Face to face and telephone sales
Sales & design systems to draft up quotes &/or completed designs for customers
Leading and participating in training and personal development sessions
Roster management and development of training programs
Performance coaching and development
Enquiries follow up and conversation management
Inventory management
Collaborate with team members, other business areas and projects as required
Strict adherence to our critical safety rules & contributing to a safe working environment

ABOUT YOU

A passion to deliver outstanding customer service
Excellent communication, interpersonal and presentation skills
Positive selling attitude & empower your team to sell
A self-starter able to set goals and deliver sales targets
Retail and/or Trade Outlet experience
Be able to coach & develop your team
Willingness to enhance the customer experience by working with enthusiasm, energy, and pace
Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart

REWARDS & BENEFITSHealth & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance ProgrammeOUR EVPAt Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.APPLICATION PROCESSIf this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.To see more information about Stratco & our careers please visit –

Stratco

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