Internal Broker
- Perth, WA
- Permanent
- Full-time
Join a leading insurance brokerage as an Internal Broker managing a diverse portfolio of SME clients. This brokerage is passionate about providing exceptional service to their clients while fostering a supportive and collaborative workplace. With strong community values, they are committed to helping clients through every step of their journey.Key Responsibilities:
- Provide high-quality advice and service to clients via phone, email, and in person
- Manage and process quotations, renewals, claims, and policy changes efficiently and accurately
- Maintain up-to-date client records and schedules, ensuring compliance at all times
- Build and strengthen relationships with clients and insurers to ensure the best possible outcomes
- Assist with marketing initiatives, client communications, and database management
- Support the wider team in achieving business objectives and delivering outstanding results
- Minimum 2 years’ experience in an insurance broking technical role
- Tier 1 or Tier 2 qualification (ANZIIF) required
- Excellent communication, organisational, and relationship-building skills
- Proficient in Microsoft Office and insurance broking software (e.g., WinBEAT, SCTP, Organise IT)
- Strong attention to detail with the ability to work effectively under pressure