Retail Sales Team Leader

Sydney, NSW Tempe, NSW
Permanent
Full-time

20 days ago

Retail Sales Team Leader"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."LocationSydney (Tempe)Employment typeFull Time PermanentDepartmentSales & CommercialDeadline2025-08-21Mobility supportDomesticYou already applied for this job.Candidate profile (title) Our team within IKEACandidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.Key responsibilities (title) What you need to knowKey responsibilities (text) Working at IKEA has its benefits and rewards:

5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

This role is Permanent, Full-time, 76hrs/fortnight.
Applications close Thursday 28 August 2025
You must have the availability a rotating roster between the hours of 8:00am to 10:00pm, weekdays and alternating fortnightly weekend shifts (both Saturday & Sunday).

Team vision ( title) About this work areaTeam vision (text) As a Sales Team Leader, you have a great opportunity to develop your career and grow with IKEA.As Sales Team Leader your responsibilities will include:

Driving sales performance by understanding our customers' needs, analysing the local market, and monitoring competition, and acting quickly to prioritise products and services that enhance profitability.
Responsible for operational execution of activities and ways of working, while also taking responsibility to continuously improve these locally.
Developing comprehensive range knowledge and sharing insights, features, and benefits with customers, team members, and commercial partners to maximise sales.
Ensuring a seamless customer experience across channels, acting on customer insights to exceed expectations.
Leading and motivating team members, and collaborating with commercial partners, to maintain inspiring, organised, well-stocked retail shops, ensuring the IKEA product range is presented in an engaging way that customers find easy to shop.
Consistently analysing sales data to identify opportunities for improvement and implementing strategies to streamline processes and drive business results.

Let's connect Who you areLet´s connect As Sales Team Leader you are:

Passionate about home furnishings and curious about life at home.
Proactive and high-energy, motivated to actively engage with customers to support them in their buying decisions.
Skilled in understanding customer behaviour, motivations, and needs, and effectively applying this knowledge to find solutions and drive sales.
Experienced leading a team of direct reports (minimum 1 year) including team development - coaching, building competence, managing performance, and creating a talent pipeline for future leadership roles.
What we call a 'restless doer', adaptable. driven by curiosity, enthusiasm, and a desire to create a better everyday life for the many people.
Proactive in seeking ways to simplify processes and reduce unnecessary negative costs to the business.
Looking for an opportunity to grow and develop your retail leadership career with IKEA.

Local section (title) We need people like youLocal section (text) At IKEA, work is so much more than a job. Come join us!Why you will love usFrom the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.What we all have in common

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!

IKEA

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