Workforce Support Officer
- Perth, WA
- Permanent
- Full-time
- Competitive rates
- Salary packaging benefits up to $18,550
- School holidays childcare assistance
- Health and wellbeing programs and more!
- Ongoing training and development to keep your skills growing.
- Access to our Employee Assistance Program
- Ensure that site rosters are consistently staffed to a high-level as per MCT and AN ACC requirement to provide reliable service delivery to residents.
- Ensure allocated shifts are in accordance with individual contracted hours, ensuring an employee rostered hour do not go below the contracted hours.
- Actively manage daily roster variations and coordination of shift replacement for casual pool staff and agency utilisation (booking and procurement processes)
- Ensure that systems support communication with staff and managers regarding last minutes roster changes.
- Ensure casual pool competencies are up to date.
- Arrange for face-to-face trainings with ALTI (Amana Living training institute) e.g., Manual Handling.
- Escalate and assist in process of management together with OM RCWF in liaison with HRBP for non-compliant staff with training and not worked for 90 days +.
- Pay run and EFTs. Raising pay queries where appropriate.
- Liaise with software service desk (Tambla) to resolve any glitches in the system.
- Review of training records and ensure that casual staff keep current on mandatory training needs.
- Undertake/facilitate relevant roster audits as directed to identify and address unplanned absences such as sick leave.
- Ensure that timesheets are accurate and submitted in the relevant timeframe. Coach and support Residential Care Administration staff to adhere to the process where required.
- Ensure leave is taken for staff with leave liabilities reflected in workforce reports in line with EBA.
- Inform SM of over approved leave in fortnight period.
- Prepare reports on unplanned changes to rosters and flag patterns to sites with recommendations to address.
- Flag regular use of casual staff and prompt conversion to part time work when warranted.
- Evidence of COVID-19 and Current Flu vaccinations per Amana Living policies
- Ability to obtain a National Police Clearance (within 6-months validity)
- Successful completion of pre-employment form and reference checks
- Certificate III in Business Administration or experience in aged care, rostering and administration.
- Previous experience in staff coordination or roster management.
- Computer literacy particularly in effective use of time and attendance systems and Microsoft Office Suite.
- Understanding of the Aged Care or Services sector and experience providing administrative support in this working environment.
Applications close: