Senior Strategy Analyst

Sydney, NSW
Permanent
Full-time

22 days ago

Location: Hybrid Sydney CBD | Type: Permanent Full-time | Industry: Medical Indemnity InsuranceAvant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.Avant now represents 90,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs.About the roleAre you a strategic thinker with a passion for using data to drive meaningful outcomes?We’re looking for a Senior Strategy Analyst to join our Medical Indemnity Strategy and Member Experience team, you'll play a pivotal role in driving strategic insights and improving the experience for our members.You will play a critical role in shaping our business strategies and building our capability in member experience analytics including:

Turn complex data into actionable insights to inform key decisions.
Engage across the business to influence strategic priorities.
Develop performance frameworks and identify growth opportunities.
Ensure our members remain at the heart of everything we do.

We're seeking a proactive, intellectually curious analyst with strong business acumen and the confidence to challenge the status quo. If you enjoy problem solving, strategic thinking, and presenting ideas that shape the future, we want to hear from you.Key responsibilities:Strategic Analysis & Insights

Conduct market analysis and competitive intelligence to identify growth opportunities and strategic threats
Develop data-driven recommendations that inform executive decision-making and strategic planning
Create executive-ready presentations that tell compelling stories with data

Member Experience Analytics & Measurement

Design and implement CX measurement frameworks to track member experience performance across all journeys
Build models to identify at-risk members and improvement opportunities
Transform complex data into actionable insights that drive measurable improvements

Stakeholder Engagement & Influence

Partner with stakeholders across Medical Indemnity and Group functions to align strategy with business objectives
Facilitate cross-functional workshops to drive consensus on strategic priorities
Support the establishment and governance of the Member Experience Office

Strategy execution & Capability Development

Drive execution of strategy and CX initiatives through analytical rigour
Support team development through analytical mentoring and knowledge sharing
Apply quantitative analysis and modelling to solve complex business challenges
Contribute to best practices for data analysis and insight generation.

Skills and experience required

3–5 years' experience in strategy, management consulting, or business analytics
Strong strategic, commercial and analytical skills, with a focus on data-driven decision-making
Proven ability to work cross-functionally with finance, underwriting, partnership, products, and other teams
Exceptional presentation and visual communication skills with advanced PowerPoint and think-cell expertise
Proficient in Excel, SQL, Power BI or similar analytics tools
Experience designing performance measurement frameworks and KPIs
Ability to present complex analysis in a clear, compelling way to executive audiences
Strong stakeholder management skills with ability to influence without authority
Demonstrated experience in customer experience analytics or member insights (desirable)
Insurance or financial services experience (desirable but not essential).

We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others. We offer a range of benefits and opportunities to enable you learn and grow in your career.For further information, please contact Sue Allen, Talent Acquisition Business Partner on 0429 404 856.

Avant Mutual Group

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