Inbound Sales & Customer Service Officer
- Keysborough, VIC
- Permanent
- Full-time
If you're someone who enjoys turning questions into solutions and delivering exceptional service, this opportunity is for you. Our client is on the lookout for a motivated Internal Sales & Customer Support Officer to join their team in Keysborough. This full-time position offers a mix of phone support, face-to-face customer service, and administrative duties to ensure daily operations run like clockwork.Tasks & Responsibilities:
- Be the friendly and professional first point of contact for all inbound phone & email enquiries.
- Manage and process sales orders and quote requests with accuracy and efficiency.
- Greet and assist walk-in customers with a helpful, solution-oriented approach.
- Prepare quotes and follow up proactively to drive conversion and build customer satisfaction.
- Provide general administrative support to internal teams
- Min 3 years' experience in a similar role, ideally in a B2B or product-focused setting.
- Strong customer focus with a desire to deliver exceptional service
- Excellent multitasking and organizational skills
- Clear and confident communication skills, both written and verbal.
- High attention to detail and strong administrative skills
- Confident using web-based platforms, CRM systems, and order management tools.
- Attractive Salary - up to $75,000 + super pending experience
- Real opportunities to advance your career
- Monthly performance bonuses
- Regular team activities & social events
- A fun, friendly and supportive team culture
Our client began with a simple goal over 15 years ago, to make a real difference within the industry through quality safety products. The company has grown from a small operation in Melbourne to a national presence with continual growth on the horizon.About us:
Need Recruitment support? Contact us today!Frontline Construction, Trades and Services provides permanent recruitment services to all industries along with all positions across your business including executive appointments.
Frontline Recruitment Group was established in 1995 and is made up of Industry specific verticals with specialist consultants working to help match great candidates with great career opportunities.Frontline Recruitment Group is a "People First" business. This year we have placed 1002 people and counting.Changing lives is what we love to do!Apply now by clicking the apply button below, or for a confidential discussion, reach out to Vera Bekiaris at 0416 264 833 or via email at . Explore more opportunities and find your next role on our website: .Let's build something great together!