Facility Officer (Animal Management)

Tweed Shire Council

  • Murwillumbah, NSW
  • $62,124 per year
  • Permanent
  • Full-time
  • 13 days ago
Provide vital operational support to the Ranger team by managing the daily operations of the Animal Management Facility — overseeing records, engaging with stakeholders, delivering excellent customer service and upholding high animal welfare standards.About the role:
  • Oversee daily operations of the Animal Management Facility, providing key administrative and operational support to the Ranger team.
  • Ensure high standards of animal care, manage facility records and registers, reconcile payments and maintain consumable supplies.
  • Liaise with key stakeholders including veterinary providers and animal re-homing organisations to support facility operations.
  • Utilise Council systems to meet legislative and organisational requirements for document management and financial reporting.
  • Handle emotionally sensitive situations with professionalism, understanding the nature of the facility’s operations, including potential exposure to euthanasia practices.
What's on offer:
  • a base salary ranging from $62,124 per annum with competency-based increments up to $71,178 per annum, plus 12% super
  • 70 hour, 9 day fortnight
  • training and development opportunities
  • flexible work options for a healthy work/life balance
  • generous employment conditions (we have too many to list -
for more).We are seeking:
  • A qualified professional with a Certificate III in Animal Care Services (or equivalent) and proven experience in delivering exceptional customer service, particularly in sensitive or complex situations.
  • Someone with a strong track record in accurate recordkeeping and ensuring compliance with statutory and reporting requirements.
  • An excellent communicator with the ability to tailor messages for diverse audiences, provide clear guidance, and support team members effectively.
  • A tech-savvy individual with extensive experience using various software systems, including EFTPOS, and the capability to train or support others in their use.
  • A knowledgeable animal care specialist with hands-on experience in animal husbandry, disease prevention, and facility operations, including the ability to perform basic health checks and mentor others.
About us:
  • Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
  • The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
  • Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
  • Join an
. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.Where it's located:This position is based in Murwillumbah, and can be directed to work from any Council work site.Position closes:Friday 5 September 2025 at 12 noon sharp (NSW time). Late applications will not be permitted.SK97188AOFFICE USE ONLY

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