Assistant Night Manager | InterContinental Sydney Coogee Beach

Australia
Permanent
Full-time

2 days ago

Job Category: Hotel-Front OfficeJob Description:If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.Set to open following a multi-million-dollar transformation, on the shores of sparkling Coogee Beach, the hotel will redefine coastal luxury when it debuts in late 2025. Perfectly positioned on Sydney's iconic beachfront, the reimagined hotel will offer 198 elegantly designed rooms and suites, many with uninterrupted Pacific Ocean views, alongside an ocean-facing infinity pool, luxury cabanas, and a vibrant leisure deck. Guests can look forward to an elevated arrival experience, immersive coastal dining celebrating seasonal local produce, and a redefined wellness sanctuary. With state-of-the-art event spaces including a Grand Ballroom, the hotel blends soulful escapes and meaningful connection with refined coastal elegance - setting a new benchmark for beachfront hospitality in Australia.About the RoleThe Assistant Night Manager will support the overnight team, working closely with the Night Manager to complete the night audit process, and operate as the Night Manager in their absence.Your day to day

Oversee all hotel operations overnight, working with the Night Manager or Assistant Night Manager in their absence.

Train and develop nights team- lead by example by consistently upholding and embodying InterContinental brand standards in all daily operations

Ensure guests receive prompt, professional service, personal recognition and a seamless Front & Back of House experience throughout their stay.
Support and ensure Front Office staff provides guests with prompt service, professional attention and personal recognition.

Be the first responder - know how to respond to emergency situations promptly and calmly

Ensure all credit and financial transactions are handled in a secure manner. Maintain cashiers float, ensuring accurate daily report of all money received, performs the audit balances and prepares all works for audit in an orderly fashion

Oversee night audit function and preparation of daily financial reports. Work closely with our finance team to ensure the auditing and reporting process has a high level of detail overnight

Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Demonstrates our One Step Ahead Service Behaviours: Create confidence, Encourage success and Make it happen; and is aligned to True Hospitality service skills expectations.

Champion IHG Rewards Club and ensure team are 100% compliant in their training and delivery of standards.

What we need from you

Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration

Four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience

Must speak local language

Valid Responsible Service of Alcohol and First Aid Certificate are required

What you can expect from usWe give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including laundry for business attire, impressive room discounts, competitive products & services discounts program and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.We are proud to be IHG and we know you will be too. Visit to find out more about us.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

IHG Hotels & Resorts

Apply Now