Member Services Attendant / Cash Control Officer - Harbord Diggers

Harbord, NSW
Permanent
Part-time

1 day ago

ABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.ABOUT THE ROLEWe are currently searching for a driven and dedicated Member Services Attendant, relief Cash Control Officer on a part-time basis to join our close-knit team at our venue, Harbord Diggers, located in Freshwater, NSW!As a Member Services Attendant, you will act as our brand ambassador and be the first touch point for our members and guests upon entry ensuring a five-star service delivery and memorable moments are created for all.More specifically, some of your duties will include:

Consistently deliver exceptional customer service
Maintain legislative requirements including club entry, RSA & RCG standards
General administrative duties
Provide our customers with friendly informed directions and assistance
Up sell and promote club memberships, entertainment, promotions and events
Process Club memberships and renewals accurately
Professional and welcoming telephone manner to internal and external customers using the PABX / Switchboard as well as conveying accurate messages
Project a professional image at all times
Enhance the Harbord Diggers experience to all members and guests
Most importantly – greet everyone with a warm and welcoming smile

As a Cash Control Officer, you will be responsible for servicing the needs of our customers internally and externally, whilst maintaining the Club’s cash holdings in a confidential and accountable manner.More specifically, some of your key duties will include:

Complete clearance reconciliation
Issuing and balancing floats
Assisting with he preparation of ATMs
Balancing at the end of shift
Monitor and review cash handling within the organisation including POS variances.
Maintain petty cash records in accordance with club policy
Minimise the clubs cash exposure during all operational hours

ABOUT YOU

To be successful for this role, you should have the following:
Strong reconciliation skills
Excellent written and verbal communication and interpersonal skills
Outstanding organisational and time management with a strong attention to detail
Demonstrated ability to work autonomously and as part of a team
Ability to multitask and work under pressure against multiple priorities
Strong computer literacy skills and proficiency in the use of Microsoft Office applications and other PC Platforms
High level of professionalism with sensitivity to confidential issues
Impeccable presentation and a service orientated approach
Hold a current NSW Liquor and Gaming RSA/ RCG competency card or be willing to obtain
Current Police Check or be willing to obtain

OUR BENEFITS

Be an integral part of Australia’s largest group of registered clubs
Discounted meals and gym membership
Free onsite parking
Supportive and inclusive team and culture
Uniforms provided

WHY MOUNTIES?We have over 250,000 members and are listed as one of Australia’s top privately owned companies. With strong values and a commitment to our staff, we are a recognised employer of choice.GROUP WINNER OF:

Western Sydney Business Awards – Employer of Choice 2020
Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020
Clubs NSW – Clubs and Community Award for Emergency Services 2023

If this role sounds like you, apply today and don’t miss out on this exciting opportunity.

Mounties Group

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