Life at VinniesAt Vinnies, we are what we do. We believe in making a difference. We are one of Queensland's most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why our journey started, striving to shape a more just and compassionate society. Our employees, members and volunteers are the reason our journey continues, and why we will succeed.What we can offer you
Work with a purpose - not your average organisation and not your average role!
Competitive hourly rate and excellent employment benefits under our Employee Agreement
Salary packaging arrangements - helping you save on tax
Access to our Employee Assistance Program - our employees are our most valuable asset
A welcoming and inclusive environment where you'll always feel part of a team
Job DescriptionThe RoleAs a Crisis Support Worker, you will play a vital role in delivering end-to-end support for clients through our Homestay Early Intervention Outreach Program. This program helps people maintain successful tenancies across private, social, community, and public housing.You will provide holistic case management and outreach support, working both autonomously and collaboratively to empower clients with the tools, information, and resources they need to sustain their housing and improve their overall quality of life.Key responsibilities include:Providing holistic, end-to-end client support tailored to individual needs and goals.Undertaking case management activities to assist clients to obtain and maintain housing, while building independence, self-reliance, and connection with community supports.Conducting initial and ongoing assessments, including strengths-based, risk, and safety planning assessments where appropriate.Delivering outreach crisis support, offering proactive, practical, and reliable assistance that respects the dignity and privacy of clients.Developing client-centred case management plans in line with organisational policies and procedures.Supporting clients to sustain tenancy through advice, advocacy, budgeting support, and linking with appropriate services.This is a Permanent, Full-time position (38 hours per week) based in Cairns.Desired Skills and ExperienceTo be successful in the role, you will meet the following criteria:
Minimum Certificate III in Community Services or related field
Knowledge of and ability to work within relevant legislation and guidelines relating to the delivery of specialist homelessness services
Previous experience as a Support Worker or equivalent within the homelessness support sector or related field
Ability to deliver advocacy on behalf of clients and always ensure confidentiality of client information
Ability to work unsupervised at times as well as an effective team member
Contribute positively within a team environment
Demonstrate a friendly, positive attitude, with a willingness to learn
Effective communication and time management skills
Demonstrate genuine respect for all people regardless of their situation
Understanding of risk management principles including current WHS legislation and regulations
Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and an ability to work in accordance with policies and procedures to promote the values and mission of the Society
Ready to apply? We can't wait to hear from you.You can submit your application via SEEK or directly on our careers page!Having the right people in our team is important to us. Before joining our team, we'll undertake pre-employment checks including references, a police check, and proof of qualifications/licences.We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples are strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.
