Call Centre Representative

Adelaide, SA
$35.00 per hour
Contract
Full-time

6 days ago
Apply easily

Randstad are currently seeking customer service professionals for multiple full-time positions that we have available with a well known National and vibrant client. These positions are located within the Adelaide CBD, allowing you flexibility to drive or use public transport.The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:

Being one of the first points of contact for enquiries
Triage and redirect calls to appropriate queues
Empathetic and positive attitude
Ability to deal with sensitive and confidential information
Administrative duties including filing, scanning
Managing enquiries from customers (via phone or email, including both inbound and outbound calls)
Data entry into internal databases and systems

We are looking for individuals who:

Are passionate about helping people
Have a strong background in customer service which could be from call centres, retail, reception, admin, hospitality etc
Have a high level of attention to detail and exceptional time management skills
Are able to learn and adapt to new systems and processes
Want to learn and expand their customer service skills and expertise to kickstart a new career or grow their current one!

If this sounds like you, we would love to hear from you! This position is a fantastic opportunity to further your customer service experiance in a corporate setting and join a Nationally recognised company.Applications:If you believe that your skillset is suited to the above criteria, please attention your CV in MS Word format to Emily Bridgland (Emily.bridgland@randstad.com.au) and click apply now.Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.SkillsRandstad are currently seeking customer service professionals for a well known National and vibrant client.EducationSecondary School/High School

Randstad