
Facilities Manager (NSW/ACT) ‑ Network Coverage
- New South Wales
- Permanent
- Full-time
- Proactively develop and manage occupier and client relationships to ensure service delivery expectations are fulfilled
- Responsibility for the delivery of customer and property services to a portfolio of buildings
- Conduct building inspections and complete reports within governance timeframe for respective portfolio
- Maintain compliance with regulations / requirements of client contract and all facilities procedures
- Proactively contribute to the effective and efficient operations of portfolio/facilities and share continuous improvement initiatives
- Liaise with facilities vendors and coordinate facilities works in conjunctions with JLL PDS account team
- Deliver facilities related projects in line with agreed budget or works
- Proactive management and monitoring of service outputs to achieve standards against KPI’s and service level targets, report regularly to key stakeholders
- Understand the operational and technical requirements of the elements of the site for which JLL is responsible
- Prior experience in facilities, property management, hospitality or related field preferred
- Tertiary qualifications in Property, Facilities or Trade related fields desirable but not mandatory
- Demonstrated aptitude in interpreting and analysing numerical data for reporting
- Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical and Electrical system, BMS system) is advantageous
- Experience in front and back-office processes is required with strong administrative skills
- Strong customer service focus with excellent people skills and ability to interact with diverse stakeholders
- Strong PC literacy, ability to manage daily activities by utilising various systems
- Demonstrated client reporting and continuous improvement capabilities
- Understanding of the provision of reactive maintenance and routine maintenance which requires 24 hour call out / contact requirement across the allocated portfolio
I want to work for JLL.