
Payments Operations Analyst - 6 Month Contract
- Sydney, NSW
- $40.00 per hour
- Contract
- Full-time
- Monitor daily payment processing activities across various platforms and payment gateways
- Investigate and resolve payment discrepancies, failures, and customer-related payment queries in a timely manner.
- Analyze payment data to identify trends, mitigate risks, and uncover opportunities for process improvement.
- Manage payment disputes, chargebacks, and refunds, working closely with customer support and fraud teams.
- Assist in the reconciliation of payment accounts and support month-end financial closing processes.
- Bachelor's degree in Finance, Economics, Business, or a related field.
- 2+ years of experience in a payments operations, e-commerce, or financial operations role.
- Strong understanding of the end-to-end payments lifecycle, including gateways, acquirers, and card schemes (Visa, Mastercard, etc.).
- Proficiency in data analysis using tools like Microsoft Excel