Power Platform Solution Architect

• Writing well-designed, testable and efficient code.
• Gathering and evaluating user feedback.
• Working as a part of a dynamic team to deliver winning products.
• Providing code documentation and other inputs to technical documents.
• Supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review.
• Troubleshooting and debugging to optimise performance.
• Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
• Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
• Ensuring the correctness of customer data and manage any data cleansing activities.
• Continually testing and refining campaigns to gain insight and maximise usage and uptake.
• Providing support on any requests or issues pertaining to CRM.
• Collaborate with clients to understand their requirements, timelines and work with team to design robust and scalable solutions using Microsoft Power Platform.
• Perform system architecture assessments and provide recommendations for optimal Power Platform implementation.
• Contributes in collaboration with Melbourne Waters stakeholders on operation of the Power Platform solution and engages the team based on the requirements.
• Contributes for Power Platform CoE set up in collaboration with key stakeholders, recommend best practices and governance.
• Collaborate with client to understand their business requirements and provide solutions leveraging Microsoft Power Platform.
• Develop functional specifications, configure and customize Power Platform components. Analyse client processes, identify opportunities for automation, and design and implement Power Apps, Power Automate (formerly Flow), and Power BI solutions
• Assign and Manage the tasks to the technical team members.
• Participate actively in the creation and review of the Conceptual Design, Detailed Design and estimations.
• To provide expertise on Microsoft Dynamics CRM tools used for relevant development areas like integration, migration, and actively contribute on configurations, customizations of the solution.

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 14 years experience, ideally within a CRM Manager or Software Engineer role.
• Ability to work as a key member of a large bid response team
• Thought leadership and expertise in one or more industry vertical e.g. Financial Services, Manufacturing, Utilities, Oil and Gas, Healthcare, Retail, Public Sector, Social Housing
• Excellent communication skills
• Ability to manage competing priorities effectively and efficiently
• Supplies developers with any documentation or diagrams needed to execute technical tasks
• Assists project leadership and organizational stakeholders in obtaining approval for technical designs
• Strong experience in contributing for presales activities.
• 6-8 years of consulting or relevant work experience
• Ability to present persuasively and effectively
• Ability to work on multiple projects simultaneously
• Power Platform CoE ,PowerApps (Model Driven, Canvas, & Custom Pages),
• Power Automate, PowerBI SharePoint, Azure DevOps, Javascript, Plugins,
• D365,Azure Logic Apps,Aure Function, Azure API Management, Azure Service Bus, SharePoint, C#,.Net, HTML5,CSS,JSAON Framework, XML, JASON, Azure DevOps, Dynamics 365 CE (Sales & Service)
• 14+ years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365)

• Opportunity to make a positive impact
• Leadership Role
• Join a market leader within IT Infrastructure / Blockchain / Cloud Computing

IDC