Rydges South Bank - Porter/ Concierge

EVT

  • South Brisbane, QLD
  • Permanent
  • Full-time
  • 16 days ago
Rydges South Bank - Porter / ConciergeRydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.About EVT:As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.About Rydges Hotels and Resorts:Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities. The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.About the RoleWe are seeking our next Concierge superstars to join our Front Office team. The role will suit a high-energy, out-going personality who has a passion for customer service.Being the first and last point of contact for our guests, our Concierge team plays a vital role in our operations. We strive to exceed guest expectations at every opportunity, aided by our insatiable enthusiasm and people skills.Multiple Roles available for immediate start.Key Responsibilities
  • Ensure all guests receive a positive greeting as they arrive and depart the Hotel
  • Provide guests with information on Hotel services and local attractions/events
  • Parking guest’s vehicles both on-site and off-site with the utmost care
  • Order taxi’s and/or ride shares for guests as required
  • Deliver all luggage, messages, mail and special requests are handled promptly, efficiently and professionally
  • Ensure the Hotel lobby and entrance are kept impeccably clean and tidy
Skills & Experience
  • Driver’s licence, manual preferred however not essential
  • Excellent communication skills and customer service
  • Attention to detail
  • Excellent personal grooming and presentation
  • The ability to handle pressure, multi task and get the job done
  • Ability to work a variety of shifts across the week
Benefits & Perks
  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  • Awesome winter and summer savings and discounts at Thredbo.
  • Rapid career growth opportunities through our EVT network.
  • Local community involvement, volunteering and charitable giving.
  • Australia and NZ’s largest and most diverse experiences company
Join Rydges and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

EVT