Community Housing Officer

Queensland
Permanent
Full-time

3 days ago
Apply easily

For over 50 years, our client has been a trusted provider of support services across Queensland, working in collaboration with the community and all levels of government. With a dedicated workforce of more than 3,000 employees and volunteers, the organisation operates from over 200 service sites, positively impacting the lives of over 100,000 people each year. Their services span Disability & Mental Health, Aged & Home Care, and Specialist Family Support.The OpportunityOur client is currently seeking experienced Community Housing Officers to join their Emergency Housing team based in Hervey Bay. These are full-time roles offering the chance to contribute to meaningful change for individuals facing housing instability. Successful candidates will play a key role in delivering holistic, person-centred support to clients in crisis.Key Responsibilities

Conduct comprehensive initial assessments and develop individualised case plans
Monitor and adjust case plans in line with client progress and evolving needs
Provide immediate crisis support and connect clients with relevant external services
Collaborate with real estate professionals to support clients’ housing outcomes
Manage a portfolio of ten residential properties, including inspections and tenancy transitions
Liaise with key stakeholders such as Police, Child Safety, Corrections, Youth Justice, Public Guardian, and educational institutions
Deliver coordinated, wraparound services to support client wellbeing and long-term stability
Promote independent living skills including budgeting, daily routines, and shared responsibilities
Use sound judgment to determine when to escalate matters to specialist services

Candidate Requirements

Qualifications in Mental Health, Social Work, or Community Services (highly regarded)
Experience working with individuals experiencing or at risk of homelessness
Strong understanding of the complex needs
Proven experience in case management, particularly with high-needs or vulnerable populations

To apply or to find out more please email jacqueline.mcenerney@troocoo.com or call 1300 690 147.Sign up for job alertsIf you are a human, ignore this field Create alertBy submitting your details you agree to ourShare this jobTroocoo acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people today.

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