PCW Team Leader Community Care

• Work/Life Balance | Monday - Friday | No night duty.
• $15,900 Salary packaging + $2,650 meal and entertainment allowance
• Private Health Insurance discounts, corporate health & fitness program and access to our total wellbeing program.
• Career progression and development opportunities
• Opportunity to give back by supporting the health and wellbeing of our clients.
• Uniforms provided - no need to choose your outfit every day.
• Reimbursement of $0.88 per km you travel when using your own vehicle.
• An inclusive and supportive work environment where people are valued and encouraged to grow and develop.
• Work in a trusted and values-based organization focus used on teamwork and customer satisfaction through innovation and growth.

• Provide line supervision and support for a team of Personal Care Workers (PCW) ensuring they provide services at best practice standard and aligned to Bolton Clarke’s values and Code of Conduct
• Work closely with the Operations Manager and other key stakeholders to plan for future workforce forecasts.
• Actively monitor caseloads, new referrals, and allocations
• Undertake administrative responsibilities associated with the role, including those associated with quality improvement and monitoring.
• Work closely with the rostering/scheduling team to ensure that services to clients are not compromised and achieve optimum utilisation.
• Recruit, select, induct, and develop staff as well as actively supporting their safety, health and wellbeing and that of our clients.
• Ensure all participant plans meet compliance and reporting requirements.
• Work closely with the Operations Manager in reviewing and developing systems and processes.
• Ensure all reporting and documentation requirements are met, including completing and maintaining timely, accurate and efficient administrative and communication systems

• Certificate IV Community Services, Certificate IV in Leadership/Management or equivalent with experience in a similar role.
• AHPRA registration highly regarded (not essential)
• Excellent staff leadership and supervision capabilities
• Problem solving and decision-making skills with the ability to think on your feet.
• Highly developed assessment skills and the ability to creatively problem solve care situations.
• Excellent communication and interpersonal skills with a caring disposition
• Proven ability to contribute to and, work as part of a dynamic team in addition to operating independently.
• Demonstrated skills in networking, liaison and the development and maintenance of strong links with relevant service providers.
• Excellent organisational and time management skills and ability to work within limited timeframes.
• Well-developed written, oral communication and interpersonal skills, including the ability to lead discussions, problem solve, mediate, and resolve conflicts.

Bolton Clarke