Spa Therapist

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu.
• A unique training platform to enhance your skills and knowledge.

• Performs services and treatments such as facial treatments, body treatments, body massages including aromatherapy massage, deep muscle massage, and any other Spa treatment offered.
• Liaises with all other practitioners, therapists, receptionists and hotel colleagues to ensure a harmonious and peaceful environment.
• Acts responsibly at all times in relation to personal safety along with the safety of colleagues and guests of the spa.
• Builds rapport with guests, actively establishing genuine emotional connection to create a loyal clientele.
• Maintains and proactively updates own knowledge of all treatments, wellness journeys and any current promotions.
• Recommends wellness-inducing lifestyle practices, as well as home care (retail) to guests following a thoughtful evaluation of their wellbeing based on Consultation Form and observations made during treatment.
• Utilises basic functionality of Spa software, such as looking into appointments and guest profiles.
• Ensures preferences and relevant medical conditions are constantly updated on guest's profiles.
• Maintains fluid and regular communication with Lead Therapist and Spa Manager.
• Maintains an understanding of the functions of other departments and how these interlink with the spa.

• Must hold a minimum Diploma level qualification.
• Biologique Recherche qualification would be highly favourable.
• Ability to work at least one of the weekend days.
• Ability to work a rotating roster including weekends & public holidays.
• Highly motivated with excellent attention to detail.
• Experience within a similar role.
• Strong communication skills.
• Always display a professional appearance, representing our Sofitel brand.

Accor