Scheduling Analyst

• Support end user with any technical enquiries in regard to solution functionality
• Develop and enhance functionality with consideration to user experience
• Maintain user trust through ongoing solution performance and maintenance

• Configure and test solution changes
• Drive process and solution improvements through effective analysis
• Ensure delivery of optimised schedules through maintenance of key business drivers
• Engage with external support stakeholders to drive future change and improve solution performance
• Identify and resolve critical solution deficiencies/risks through internal/external vendor support

• Lead self to ensure empowered, capable and accountable to deliver priorities
• Promote a thriving team culture, with a focus on achievement, empowerment, inclusivity and innovation that values continuous learning and puts our customer at the heart of all that we do
• Lead, coach and develop a high performing team
• Partner cross functionally to ensure shared success and champion best practice, while indirectly building capability and confidence across the business.
• Act in accordance with David Jones THRIVING Cultural Foundations and Code of Ethics & Conduct. Comply with all David Jones policies, practices and procedures.

• Maintain a safe working environment for team members, contractors and visitors, and ensure that others are not put at risk.
• Implement and adhere to WHS policies and procedures, guidelines and safe work practices within your area of responsibility; and complete all required WHS training.
• Ensure that you consult and avoid introducing new hazards or breaches of WHS legislation when implementing new initiatives, systems, products, equipment or designs.
• Report injuries or hazards as per policy and support return to work programs.

• Maintenance of system configuration to ensure adherence to principles of individual industry awards
• Maintenance of system configuration to ensure adherence to employee payment principles
• Other responsibilities as required

• Experience with scheduling software and workforce management tools such as Reflexis/Zebra, Kronos, Workday or similar systems
• Ability to configure and customise scheduling software to meet the specific needs and requirements of David Jones
• Ability to manage and manipulate large datasets within (and without) the scheduling system, ensuring accuracy and reliability of information
• Understanding of labour laws and regulations related to scheduling and workforce management to ensure compliance within the scheduling system
• Ability to extract meaningful insights from scheduling data through analytics and reporting features within the software
• Effective communication with stakeholders to gather requirements, provide updates on system changes, and address user concerns

• EBIT
• Cost to Serve %
• System Performance
• Schedule Productivity

• We are curious to understand our customer and build a long-term relationship
• Our customer sees us as a source of inspiration, and we are dedicated to delighting them with seamless solutions as one team

• We trust each other to act with integrity, value our unique skillsets and are accountable for our decisions
• We have the confidence to learn from our challenges and take action to drive achievements
• Together we celebrate our successes

• We care for our people, customers, partners and community by creating an inclusive environment through belonging and respect
• We embrace the diversity of our ideas that allows our people to reach their full potential
• We are responsible for our planet through our focus on sustainability

• We constantly seek innovative ways of improving, challenging and exploring ways we can inspire
• We achieve this by listening, seeking feedback and having the courage to challenge the status quo
• By doing this we contribute to the success and legacy of our business

• Unique opportunity to be part of a highly engaged, successful team, focused on the transformation of an iconic Australian brand
• A competitive remuneration package including performance-based incentives
• Hybrid working arrangements in office and from home that provide appropriate work/life balance
• Parental leave policy of 18-weeks paid leave for the primary carer, and 3-weeks paid leave for the supporting partner
• Generous employee discounts across David Jones and access to partner benefits
• An additional day of leave for your birthday along with time to support charitable work
• Opportunities to support community partnerships across our Corporate Social Responsibility program
• Be a member of a company committed to sustainable practices, driving change in the retail landscape
• Ongoing training and development to pursue individual ambitions

David Jones