
Assistant Manager, Emerging Corporate
- Newcastle West, NSW
- Contract
- Full-time
- Proactively developing and maintaining a detailed understanding of the customer's business and financial needs
- Acting in the best interest of the customer and applying a customer-centric approach, to support the customer's business needs with suitable products and services
- Providing appropriate solutions towards account maintenance and customer needs
- Maintaining a well-managed portfolio compliant with all relevant policies and procedures
- Maintaining control of workflows across all compliance and customer fulfilment process
- Collaborating with product partners and other stakeholders to fulfil customer needs
- Prior experience in a commercial banking frontline roles and commercial lending
- Ability to help manage strong customer relationships by handling service queries and solving minor issues
- Strong communication skills to assist customers effectively
- Attention to detail when reviewing agreements and contracts.
- Ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors (the 5Cs of credit)
- Ability to manage multiple tasks and keep track of customer documentation, banking transactions, and internal communications
- Familiarity with risk management concepts, particularly in credit risk, risk and market risk
- Familiarity with regulatory requirements such as KYC (Know your Customer) and AML (anti- money laundering).