Customer Service - QLD

Brisbane, QLD
$31.00 per hour
Contract
Full-time

2 months ago

Hudson is your on-demand talent platform connecting quality talent for 40+ years. We are searching for reliable Customer Service talents across Brisbane. Enjoy flexible contracts, and the chance to work with well-known brands and growing businesses.About the role:

Open positions across Brisbane
Flexible admin temp contracts, durations & temp to perm opportunities
Learn and gain exposure to different industries
Most jobs are in urban locations and close to public transport
Easy to fill timesheet, on-time payment and option for Real-Time Remuneration.

Duties and responsibilitiesAs a Customer Service Representative, you’ll be the first point of contact for customers across a variety of private sector clients. You’ll play a vital role in providing outstanding support, solving problems, and delivering a seamless customer experience.Your responsibilities may include, but are not limited to:

Responding to enquiries via phone, email, or live chat with professionalism and empathy
Managing service requests and resolving issues promptly
Maintaining accurate customer records and data entry in CRM systems
Providing information on products, services, orders, or accounts
Supporting internal teams with admin and follow-up tasks
Escalating complex issues while maintaining customer satisfaction

To excel in this role, you’ll be:

Customer-focused with strong communication and interpersonal skills
Confident handling high volumes of enquiries efficiently and calmly
Detail-oriented and able to follow processes accurately
Tech-savvy and confident using Microsoft Office and CRM platforms
Proactive and adaptable in a dynamic work environment
A team player who can also work independently

While formal qualifications are not essential, a Certificate III in Customer Engagement or similar is highly regarded.
One application, many opportunitiesJoin our dynamic team and take advantage of the many benefits that come with being a part of our talent pool. From access to 50+ retail savings and a preferential rate for your super fund to a cutting-edge learning platform —your possibilities are endless.Our simple three-step recruitment process includes:

Application (you are here)
Work preferences survey (2-3mins)
Get shortlisted for this role or discover more job opportunities

Hudson opens a world of jobs at your fingertips. We employ 100+ staff, pay over 1200 temps in Australia & New Zealand, and continue to grow weekly.
Hudson Recruitment Group is one of APAC’s most prominent independent recruitment agencies.
Follow us on Facebook: @wearehudsonBy applying, you accept to receive a follow-up email and text message to enter our qualification process.Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.

Hudson

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