Porter

• Greet guests with a warm and welcoming demeanour, aiding with valet parking and luggage upon arrival and departure.
• Be familiar with the hotel facilities and services to assist with guest queries.
• Maintain cleanliness and organization in the lobby and porte-cochère areas, including clearing debris and arranging seating.
• Provide information and recommendations on local attractions, restaurants, and activities to enhance the guest experience.
• Assist guests with transportation arrangements, including booking taxis, limousines, and airport transfers.
• Always uphold the hotel's standards of excellence in customer service and professionalism.

• Passionate about creating memorable guest experiences that exceed expectations
• Previous experience in a customer service or hospitality role preferred.
• Excellent communication and interpersonal skills, with a friendly and outgoing personality.
• Strong attention to detail and a proactive approach to your work.
• Flexibility to work a variety of shift times, including evenings, weekends, and holidays as needed.
• Hold a valid full Australian driver's licence.

• Complimentary meal on shift available via Le Café
• Employee discounts on accommodation, dining, and lifestyle with Accor hotels
• Discounted parking
• Paid birthday leave
• Personalized reward & recognition program.
• Be part of a luxury 5-star hotel offering 296 hotel rooms and suites
• Work in the heart of Broadbeach, with walking distance to beaches, restaurants and shops

Accor