
Porter
- Broadbeach, QLD
- Permanent
- Part-time
- Greet guests with a warm and welcoming demeanour, aiding with valet parking and luggage upon arrival and departure.
- Be familiar with the hotel facilities and services to assist with guest queries.
- Maintain cleanliness and organization in the lobby and porte-cochère areas, including clearing debris and arranging seating.
- Provide information and recommendations on local attractions, restaurants, and activities to enhance the guest experience.
- Assist guests with transportation arrangements, including booking taxis, limousines, and airport transfers.
- Passion and pride for the brand, and for luxury hospitality service
- Able to connect with guests and provide a personalised hospitality service
- General knowledge and understanding of hotel front office and concierge procedures is highly regarded
- Excellent communication and interpersonal skills and emotional intelligence
- Strong attention to detail and a proactive approach to your work
- Flexibility to work a variety of shift times, including evenings, weekends, and holidays as needed.
- Able to engage in manual handling following safe lifting procedures for luggage and bags
- Hold a valid full Australian driver’s license.
- Work with a global luxury hotel brand that invests in your learning and development
- Opportunities for career progression internally and cross department training for the right candidate
- Complimentary meal on shift available via Le Café
- Employee discounts on accommodation, dining, and lifestyle with Accor hotels
- Discounted parking
- Paid birthday leave
- Personalized reward & recognition program
- Be part of a luxury 5-star hotel offering 296 hotel rooms and suites
- Work in the heart of Broadbeach, with walking distance to beaches, restaurants and shops