Head of Growth

Hawthorn, VIC
Permanent
Full-time

10 days ago
Apply easily

Come shape the future of education with us.We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 5,000 schools across Australia and beyond. We’re joined by over 300+ members of the Compass team, delivering smart school management solutions around the world.Why we need youWe’re looking for a commercially minded sales leader to own expansion across our existing customer base. We need someone with high ownership, scrappiness, and a proven record in B2B SaaS growth.As our Head of Growth, you’ll design and execute strategies to unlock more value from our schools: driving cross-sell, upsell, adoption, and pricing optimisation. You’ll blend classic account expansion playbooks with AI-powered demand generation and sales enablement, ensuring every school maximises the value of Compass.What you'll be doingExpansion Strategy & Execution

Lead Compass’s account expansion engine, increasing ARPU and adoption across existing schools.
Develop scalable playbooks for cross-sell and upsell of Compass modules.
Identify usage gaps and work with Product and Customer Success to close them.
Grow our AI agent offering (existing PoC in play already) to supercharge outreach, lead qualification, and sales capture within existing accounts.

Sales Leadership & Ownership

Drive and manage expansion revenue targets directly, hands on in deals, not just strategy.
Coach account managers/advisors to execute high velocity upsell and cross-sell motions.
Maintain pipeline discipline and deliver accurate ARR forecasts across expansion.

AI Strategy & Enablement (15%)

Define and embed use cases for AI and automation in account expansion and renewals.
Experiment with agent driven outreach, pricing scenarios, and tailored adoption campaigns.
Build repeatable AI driven systems that multiply account growth.

Demand Generation & Campaigns (10%)

Partner with Marketing to co-create targeted campaigns for specific product lines or school segments.
Run agile demand gen experiments inside the base (adoption nudges, targeted offers, lifecycle triggers).
Translate insights from the field into sharper messaging and positioning.

RequirementsYou’ll bring:

3+ years’ experience in B2B SaaS account management, expansion, or commercial growth.
Proven success in cross-sell, upsell, pricing, and retention motions.
Familiarity with AI tools and CRM workflows to optimise outreach and expansion campaigns.
High ownership and scrappiness, able to grow accounts without large marketing budgets.
Strong commercial acumen, able to balance pricing, adoption, and product positioning.
Data driven mindset with advanced analysis skills (Excel/Sheets).

BenefitsWhat’s in it for you?

Impactful work in the education technology space, supporting schools and communities
Ongoing learning and development to grow your career at Compass
A flexible working culture.
Access to our Parental Leave Program for both primary and secondary carers
24/7 Employee Assistance Program (EAP) for personal and professional wellbeing
A supportive, inclusive culture where you’ll be valued and heard

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.Before joining, you’ll need:

A valid Employee Working With Children Check
A valid driver licence
A satisfactory National Police Check
Unrestricted full working rights in Australia (citizenship, PR, or valid visa)

Ready to make a difference?Apply today and help us empower schools to focus on what matters most: teaching and learning.

Compass Education