
Support Worker
St Vincent de Paul Society National Council of Australia
- Nowra, NSW
- Permanent
- Part-time
- Provide diverse support to clients in line with their case plans and collaborate with the case management team.Maintain daily records and ensure accommodation services meet quality standards.
- Flexibility to work various shifts, including nights and weekends, as needed.
- Deliver client support consistent with the Client Service Delivery Model (CSDM) and trauma-informed care practices.
- Maintain a respectful, non-judgmental, and inclusive approach at all times.
- Assist clients in following service rules and address their primary needs.
- Create a safe, welcoming environment and oversee client activities and programs.
- Support case management tasks, liaise with staff, and provide accurate client information and support.
- Maintain professional, up-to-date client records and advocate for clients with external agencies as needed.
- Transport clients as required and meet service targets set by supervisors or external agencies.
- Adhere to accommodation standards, including client orientation, room organisation, inspections, meal service, and maintaining a clean environment.
- Experience in a support role, preferably within homelessness or housing services.
- Understanding of trauma-informed care practices and the Client Service Delivery Model (CSDM).
- Ability to work effectively with a diverse client population in a respectful and inclusive manner.
- Strong organisational skills and attention to detail in maintaining records and case notes.
- Flexibility to cover various shifts as needed, including nights, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Supportive Team - Join a welcoming, values-driven team with a strong sense of community.
- Boost Your Take-Home Pay - Access up to $15,900 in tax-free benefits for everyday expenses.
- Career Progression - Grow with clear pathways to leadership and internal opportunities.
- Learning & Development - On-demand training to support your professional growth.
- Wellbeing Support - EAP and wellness services to support your mental and physical well-being.
- Inclusive Culture - Thrive in a diverse workplace with active RAP and DIAP programs.
- Leave Benefits - Enjoy up to 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.