Project Specialist, Air & Sea
- Forrestfield, WA
- Permanent
- Full-time
Time Type: Full TimeAre you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family.DSV Air & Sea is seeking to hire a skilled and passionate Project Specialist, Air & Sea in Perth.The position is responsible for project planning and arranging/directing export & import projects by compiling, completing and verifying the necessary documents in accordance with company policy and procedure.Your typical day at DSV:
- Take bookings and liaise with customers when organising required transport• Assist in the development and expansion of customer relationships, client base and client retention
- Assist with tender submissions in the areas of planning, execution and pricing in time frames required
- End-to-end job execution from quoting submission, job execution, and invoice submission
- Job registrations including order tracking & follows up with stakeholders
- Ability to problem solve Export & Import issues with a range of stakeholders including but not to limited: airlines, shipping lines, transport providers, co-loaders and customers.
- Take action to help support and manage processes within the department to meet Export & Import KPIs
- Communicate regularly & provide strong customer care whilst servicing our customer and service providers needs
- Investigating issues where required for service failures or customer problems
- Attention to detail and accuracy of data input• Complete paperwork in a clear, legible and accurate manner.
- Prioritizing and time management
- Proficient in Microsoft Office
- CW1 knowledge is preferred