People are at the heart of what we do…Frontline is a trusted and recognised brand across Australia and New Zealand with 30 years of experience. With 1.4 million candidates in our national database as well as 98,000+ clients. We are committed to a "Franchisee and People First" culture at the core of our business.Backed by Express Employment International, a global leader in the staffing sector with presence in 5 countries and an annual turnover exceeding $4 billion dollars. You will be part of a head office team that works across Frontline as well as Express Employment Professionals and Express Healthcare Staffing in ANZ - all brands are well positioned for further growth and continued success.About the position…As the Marketing & Operations Assistant reporting to the Group Marketing Manager and Sales and Operations Co-Ordinator you will play an important role by providing assistance in managing digital marketing platforms, supporting operations and coordinating internal communication across Frontline Recruitment Group, Express Employment Professionals and Express Healthcare Staffing (ANZ).A typical day as a Marketing & Operations Assistant includes:
Assist in managing segmented email campaign and database lists, pulling targeted data from CRM platforms or spreadsheets
Source and manage the distribution of promotional items
Social media community management
Maintenance of marketing asset libraries (Images, templates, brand guidelines)
Onboarding and offboarding of team members across various platforms (system setup access and support, email marketing, social media, websites, brand management platforms, social media management tools, independent review platforms)
Collation and distribution of 2 weekly internal newsletters
Organisation of internal head office meetings and celebration events
General office management (staff amenities, mail, office maintenance)
Client contract administration support including reviewing, editing, and uploading contracts to the company database
Project and event support such as key conferences, summits and meetings
Provide basic troubleshooting and guidance for marketing platforms (e.g. Mailchimp, Canva, Meta Business Suite, review platforms) such as login issues, template edits, or usage questions.
Our Ideal Person…If you are a natural go getter with a passion for delivering exceptional customer service, then we would love to speak with you!
Minimum 2 years in a marketing and office support role
Recruitment Agency or Franchise experience (highly desirable)
Intermediate to advance level of time management - ability to prioritise multiple tasks
High level of interpersonal communication, responding in a timely manner
Proficiency in Microsoft platforms
Database management experience
Social media management experience
Experience in MailChimp, WordPress, Canva (ideal)
What's in it for you…You will be supported by a global leader in the staffing sector that has been in business for 40 years and become a part of fun-loving team, officially certified as a Great Place to Work by the Great Place to Work authority ANZ.
Competitive Salary
Great internal and external training opportunities
Hybrid working set up - 4 days per week in our CBD head office, 1 WFH day per week
Career development programs
Team celebrations
This position is a unique opportunity to join a global leader in both recruitment and franchising with a goal to expand its footprint in Australia & New Zealand. Submit your interest by emailing Grant Maloney gmaloney@frgteam.com, quoting ref number 213207. Alternatively, click the Apply Now button to submit an application.
