Contact Centre Officer (APS5 Equivalent)

Chandler Macleod

  • Canberra, ACT
  • Temporary
  • Full-time
  • 2 months ago
Our client is seeking to engage a Contact Centre Officer (APS5 Equivalent).Location: CanberraEmployment: MAX TERM , 6 to 7 months with a possibility of extensionEligibility/Security Requirement: Ability to obtain BASELINE CLEARANCEBenefits: paid leaves + paid public holidays + 15.4% SuperA Federal Government Department in Canberra & Wagga Wagga is looking for enthusiastic and empathetic individuals with great communication skills to join their Contact team. The team are responsible for conducting inbound and outbound calls, predominately providing application updates and outcomes to applicants and their nominees, as well as redirecting specific enquires to relevant internal teams. Contact Officers assist applicants to access support services and aid through all stages of the application process. These roles require candidates to interact directly with applicants and their nominees, ensuring all interactions are trauma informed and respectful. Clear and concise communication skills and the ability to manage complex enquiries are essential for these roles.Please note these positions require you to work on-site. Chandler Macleod is offering a max-term contract up to July 2025, with the possibility of an extension. In addition to the annual salary, you will receive paid leaves & public holidays.If you feel you are a suitable candidate submit your application by hitting “Apply for this job”. Alternatively, you can call Isaac Benjamin on 02 6268 9769 or email Isaac.Benjamin@chandlermacleod.com for further discussion.Share this jobInterested in this job?Save JobCreate as alertSimilar JobsSCHEMA MARKUP ( This text will only show on the editor. )We're an Award Winning Recruitment Agency2025 Winner Excellence in Safety CultureRCSA Awards2024 Platinum Sustainability RatingEcovadis2024 Social Enterprise CertificationSocial Traders2024 Client Service of the Year FinalistAPSCo Awards2024 Compliance Team of the Year FinalistAPSCo Awards2024 RPO of the Year FinalistAPSCo AwardsPart of RGF Staffing ANZ, Chandler Macleod, We Get People.sRecruitment ServicesIndustriesChandler Macleod acknowledges the Traditional Owners of Country. We pay our respects to the Aboriginal and Torres Strait Islander cultures, and to elders past and present, whose land we stand upon today.© Chandler Macleod 2025 All rights reservedSite Configuration::: Edit Site Configuration Preview Upload Dialog Preview Loading Dialog Preview Alert Dialog Preview Toast Message

Chandler Macleod