Key Account Manager
Veritas Recruitment
- Tullamarine, VIC
- $90,000 per year
- Permanent
- Full-time
Working within the commercial team, the successful Key Account Manager will have previous experience in a similar role to that within international freight forwarding. Maintaining a portfolio of accounts, you will work closely with your clients and internal departments to ensure the smooth execution of freight movements. This is an operational KAM role.DUTIES
- Maintain and service a portfolio of import and export (air/sea) accounts
- Ensure all movements are DIFOT through strong reporting structures
- Provide daily CW1 status reporting and troubleshoot potential issues
- Work closely with internal stakeholders to ensure minimal delays
- Build strong relationships with external stakeholders
- 3 years + of experience in a forwarding-based Customer Service role
- Understand end to end import/export freight forwarder process
- Professional appearance and approach to the workday
- Demonstrated ability to explain current internal and external relationships
- Strong computer literacy (CW1/Excel/Word/PowerPoint)
This business is built on a robust outward professionalism mindset and solid internal structures. The Commercial team is energetic, has excellent cohesion, and enjoys their work. An experienced and upbeat personality will suit this commercial team.