Scheduler Fixed Term 13Mths
- Perth, WA
- Contract
- Full-time
- Competitive rates
- Salary packaging benefits up to $18,550
- School holidays childcare assistance
- Continued superannuation contribution for employees who are on paid on unpaid parental leave
- Health and wellbeing programs and more!
- Ongoing training and development to keep your skills growing.
- Access to our Employee Assistance Program
- Efficiently Schedule Home Care staff to provide continuity in client services that meet each client's needs, as per their specific care plan and service request (this includes Community Support Workers, Clinical and Allied Health Staff)
- Schedule services to maximise utilisation of staff in line with their availability, location, and training competencies, ensuring staff schedules adhere to the guidelines and rights within their collective agreement.
- Schedule staff leave and events and rescheduled any effected services in a timely manner.
- Ensure all staff and client communication is recorded in the Aged Care Management System
- Attend and actively participate in Scheduling Team training sessions and meetings.
- Engage with external Agency to request service coverage where required in line with Amana Living Scheduling guidelines.
- Answer calls through the Home Care and Clinical Enquiry lines and provide assistance as required with focus on exceptional customer service by ensuring every interaction is positive.
- Identify and discuss areas for continuous improvement in both your own and the wider teamwork practices, processes, and procedures.
- Evidence of COVID-19 and Current Flu vaccinations per Amana Living policies
- Ability to obtain a National Police Clearance (within 6-months validity)
- Successful completion of pre-employment form and reference checks
- Excellent organizational and time management skills
- Willingness to attend a paid 5-day induction at our Rivervale Training Institute
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