Intake and Referral Practitioner - Family & Relationship Services

Brisbane, QLD
Permanent
Full-time

20 days ago

This role will suit a dedicated and experienced Practitioner who will assist in the provision of high quality intake (including crisis intake), screening and referral services within the counselling framework of Centacare’s Family & Relationship Services. The role will offer opportunities to support and work with diverse families with complex needs.Please note that the position holder may be required to work one evening shift each week, which would be between the hours of 12:00pm to 8:00pm weekly, with some flexibility needed in order to meet business requirements.Key Duties:

Managing of incoming client referrals – including referrals from key partners and stakeholders and assessing eligibility and suitability.
Completion of client intake, initial needs assessment as well as risk assessment/s and safety planning where required.
Providing information and referring to both internal and external programs including counselling for individuals, couples, children and families, group education and parenting programs, domestic and family violence counselling and family law / family dispute resolution services.

Skills and Experience:

Relevant tertiary qualifications in Social Work, Psychology, Social or Behavioural Science from a recognised institution (including eligibility for membership of APS, AASW, PACFA or ACA).
Well-developed understanding of Domestic and Family Violence Act, Child Protection Act and Family Law Act, as well as the issues and the impacts on families engaged in these systems.
Demonstrated articulation of a well-developed practice framework for domestic and family violence and its nexus with child safety, family law, mental health.
Experience in intake, risk assessment, case management and referral pathways crisis intervention, DVO assistance and safety planning.
Well-developed written work including report writing, case notes, data collection, data entry and computer literacy skills.
Highly effective communication with strong interpersonal skills and an ability to advocate for our clients’ needs with other statutory organisations/ departments.
Have a high degree of professionalism and integrity in working with clients, colleagues, and community stakeholders.
Ability to support and work with diverse families with complex needs.
Availability for some after-hours work.

Additional mandatory requirements:

Relevant tertiary qualifications in Social Work, Psychology, Social or Behavioural Science from a recognised institution (including eligibility for membership of APS, AASW, PACFA or ACA).

Why Join Us?

Be part of a values-driven organisation committed to dignity, justice, equity, and inclusion
Deliver impactful, trauma-informed support to families navigating complex life challenges
Work within a collaborative, supportive, and mission-led environment
Access generous salary packaging and continuous professional development opportunities

Apply NowIf you’re ready to be part of a team that cares deeply about community connection and empowerment, we would love to hear from you. Submit your cover letter and resume today.Centacare is committed to diversity and inclusion and welcomes applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse communities.The Archdiocese of Brisbane is committed to safeguarding all children and vulnerable adults engaged in Archdiocesan activities, ministries and services, and maintains a zero-tolerance approach to any form of abuse. To support this commitment, we conduct referee checks and criminal history screening during recruitment, and require employees to hold a current Queensland Working with Children Blue Card and/or undergo regular criminal history checks.

Centacare Brisbane

Apply Now