
Service Sales Technician
- Clayton, VIC
- Permanent
- Full-time
- Proactively identify, pursue and secure new service opportunities including repairs, upgrades, field service and maintenance agreements; develop long-term relationships with key accounts and decision-makers.
- Grow our customer base through outreach and collaboration with the wider sales team; promote the value of our in-house service capabilities and redirect third-party work back to our internal workshop.
- Prepare and follow up on compelling service proposals, working closely with engineering, workshop and technical teams to ensure deliverable, cost-effective solutions.
- Provide field-based support including diagnostics, installations and repairs as needed; assist technicians on complex or high-volume jobs to ensure quality service delivery.
- Maintain accurate records of all sales and service activities; update pipeline forecasts and service reports to ensure smooth handover from sale to execution.
- Act as a key link between customers, service technicians, engineering, and sales teams to ensure alignment, timely communication and service excellence.
- Australian Permanent Resident or Citizen
- Experience in technical sales within an industrial or service-based environment
- Hands-on knowledge of hydraulic systems and components (trade qualification preferred)
- Comfortable working both independently in the field and collaboratively with internal teams
- Strong communication skills and customer-focused approach
- Familiarity with CRM systems and service reporting tools is an advantage
- Valid driver's licence and flexibility to travel within Victoria
- Be part of a globally recognised brand known for innovation, quality and reliability
- Competitive hourly rate with performance incentives and overtime potential
- Flexible working arrangements to support work-life balance
- Extensive training and development opportunities across service and sales
- Modern tools, technology and a fully equipped company service vehicle
- Safe, clean and well-organised work environment with strong team culture
- Long-term career pathways within a stable and growing global business
- Staff discounts on Bosch and affiliated-brand products