
Business Development Manager - Holiday Rentals
- Southbank, VIC
- Permanent
- Full-time
- Collaborate with internal and external stakeholders to deliver on business and partner goals
- Establish and maintain the quality of data in Luxury Escapes’ CRM (Salesforce) system, ensuring it is up to date and accurate for contracting and production purposes
- Manage pre- and post-production responsibilities, including effective communication with internal stakeholders and partners
- Drive incremental sales through dynamic and static rate promotional campaigns - negotiating and contracting exclusive discounts, and value ads
- Analyse post-campaign results, generate reports, and conduct market research to identify commercial opportunities
- Build and maintain relationships with hotel partners, reviewing performance and offering insights to optimise revenue
- Work with Revenue Management to drive repeat performance and maximise regional success
- Investigate instances where rates are uncompetitive and liaise with suppliers to obtain rates that ensure our competitiveness in the marketplace
- Foster relationships between new and existing hotel partners, with a portion of the role focused on new supply
- Act as the Subject Matter Expert for campaigns in the designated region
- Partner escalation support contact for all connectivity related issues
- Sales support for live campaigns - both static and dynamic focused
- Customer Service escalation contact for life of travel validity/escalations
- Partner escalation contact for Finance queries & Payment (old and new campaigns)
- Knowledge of the Villa market in Indonesia
- Passion for sales
- Exceptional stakeholder management skills
- Strong negotiation skills
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Flexible, positive attitude with innovative thinking to meet deadlines
- Strong initiative and problem-solving abilities
- Solid understanding of the end-to-end travel sales process
- Proven ability to build strong relationships with internal and external stakeholders
- Able to work effectively both independently and as part of a team
- Ensure accuracy of all contracted data for the creative team
- Strong business development and account management skills
- Willingness to adapt to change and and take on new projects aligned with business needs and growth
- Competitive salary package plus commission
- Progression and growth opportunities
- First-class health and well-being program, an onsite gym, yoga, and meditation, with breakfast and catered lunch provided five days a week, plus an exceptional Employee Assistance Program.
- Fun and flexible working environment – Friday afternoon onsite gatherings (wine included!) and monthly celebrations.
- Opportunity to experience the travel we sell through famils.
- A fun, dynamic environment with a collaborative team.
- Generous staff discount and birthday leave!