Senior Network Specialist
AustralianSuper
- Australia
- Permanent
- Full-time
- Flexible and inclusive work environment
- Full-time, permanent opportunity
- Deliver outcomes for our Members
- Provide technical oversight and governance for network services.
- Technical accountability for Network Services, including:-
- design,
- build and implementation
- oversee modern high-performance
- secure networking solutions,
- ensuring they meet AustralianSuper's requirements.
- Ensure complete and succinct documentation:- Align to the Funds processes, standards and best practices, including Architectural and Design standards.(Including services delivered by service partners)
- configuration management
- capacity management
- monitoring and alerting
- reliability and resilience
- licensing and software management
- service lifecycle management.
- Participation in on-call roster, providing 24x7 operational support (via a scheduled on-call roster) for all components of network services.
- Act as an escalation point for support teams and an SME during Major Incidences, including support outside of normal business hours on occasions.
- Ensure all Incidents and Service Requests are handled effectively across each channel, within agreed SLAs, to deliver colleague satisfaction.
- Nurture and maintain internal relationships across all levels of the Fund and with suppliers and other partners.
- Collaborative and engaging, advising stakeholders teams, keeping the team inform of all technical progress.
- 8+ years' experience in senior technical positions, including prior technical experience working with network and security technologies, ideally in a complex technical environment
- Excellent and demonstrable technical knowledge and understanding of:
- Cisco enterprise routing and switching
- Firewalls (Checkpoint/Fortigate)
- Fortinet SD-WAN
- Citrix Netscaler and Gateways
- Proxy (Zscaler, Squid)
- Akamai CDN and WAF
- Microsoft Azure Networking (Azure Routing, NSG, Gateways, Load Balancer, Express Route, VPN)
- Knowledge and experience in Network Automation using Ansible and Azure Function Apps is highly desirable.
- Familiarity with Python and Terraform is highly desirable.
- In-depth understanding and working knowledge of ITIL and other relevant ITSM frameworks.