Senior Network Specialist

AustralianSuper

  • Australia
  • Permanent
  • Full-time
  • 1 month ago
Job Description:
  • Flexible and inclusive work environment
  • Full-time, permanent opportunity
  • Deliver outcomes for our Members
At AustralianSuper, we truly care about our colleagues.​ We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.Your new role:Reporting to the Network and Integration Manager, the Senior Network Specialist is a technical specialist role focusing on the operational management, continuous improvement and delivery of the Fund's Network and Integration Platforms (including LAN, WAN, SD-WAN, firewalls and security platforms). This role includes platform oversight and governance, technical engineering, solution design and implementation, development of engineering patterns, and operational management, as well as ensuring alignment to the Funds processes, standards, and best practices.Key duties include but are not limited to:
  • Provide technical oversight and governance for network services.
  • Technical accountability for Network Services, including:-
  • design,
  • build and implementation
  • oversee modern high-performance
  • secure networking solutions,
  • ensuring they meet AustralianSuper's requirements.
  • Ensure complete and succinct documentation:- Align to the Funds processes, standards and best practices, including Architectural and Design standards.(Including services delivered by service partners)
Responsible for operational management of Network Services in AustSuper's environment, in conjunction with vendor partners and the network operations team. Including management of:-
  • configuration management
  • capacity management
  • monitoring and alerting
  • reliability and resilience
  • licensing and software management
  • service lifecycle management.
  • Participation in on-call roster, providing 24x7 operational support (via a scheduled on-call roster) for all components of network services.
  • Act as an escalation point for support teams and an SME during Major Incidences, including support outside of normal business hours on occasions.
  • Ensure all Incidents and Service Requests are handled effectively across each channel, within agreed SLAs, to deliver colleague satisfaction.
  • Nurture and maintain internal relationships across all levels of the Fund and with suppliers and other partners.
  • Collaborative and engaging, advising stakeholders teams, keeping the team inform of all technical progress.
What you'll need:
  • 8+ years' experience in senior technical positions, including prior technical experience working with network and security technologies, ideally in a complex technical environment
  • Excellent and demonstrable technical knowledge and understanding of:
  • Cisco enterprise routing and switching
  • Firewalls (Checkpoint/Fortigate)
  • Fortinet SD-WAN
  • Citrix Netscaler and Gateways
  • Proxy (Zscaler, Squid)
  • Akamai CDN and WAF
  • Microsoft Azure Networking (Azure Routing, NSG, Gateways, Load Balancer, Express Route, VPN)
  • Knowledge and experience in Network Automation using Ansible and Azure Function Apps is highly desirable.
  • Familiarity with Python and Terraform is highly desirable.
  • In-depth understanding and working knowledge of ITIL and other relevant ITSM frameworks.
What nextAustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we're happy to discuss what this looks like for you.We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.At AustralianSuper, our purpose will empower you to reach your true potentialAustralian or New Zealand citizenship or Australian permanent residency status is required.Progress, powered by purpose.

AustralianSuper