Business Analyst | Salesforce
- Fortitude Valley, QLD
- Contract
- Full-time
- Initial 6-month contract with possible extension paying approx. $950/day
- Fortitude Valley location with flexibility to WFH 2 days per week
- Functional requirement mapping - End-to-end requirements/ specifications lifecycle management from elicitation through build, testing and user adoption.
- Preparing business scenarios/user stories for UAT and Go-Live testing.
- Reviewing as built documentation of business and functional rules from the supplier and finalising for operational BAU handover.
- Contributing to business operations and workflows and recommending improved business solutions (i.e. people, process, data and systems).
- Quality assurance of business analysis activities and outputs (own and peer review).
- Continuous improvement in business analysis methodology, practices, and toolsets.
- Assist and support change activities including employee and leader engagement, training materials and FAQs.
- Assist and support in SIT and UAT ensuring all business requirements are tested and verified.
- Experience as a Business Analyst in digital or IT projects.
- Strong skills in requirements gathering, documentation, and user story creation.
- Familiarity with UAT, SIT, and release coordination across environments.
- Ability to review technical documentation and support handover to BAU.
- Strong stakeholder engagement and communication skills.
- Proven ability to manage multiple priorities in an agile environment.
- Experience with business analysis tools (e.g. JIRA, Confluence).
- Prior experience with Salesforce CRM will be highly regarded.