
Chapter Support Officer
- Melbourne, VIC Brisbane, QLD
- Permanent
- Full-time
- Provide comprehensive support to Engineering teams within Insurance & Enterprise Technology
- Benefit from flexible hybrid working arrangements and access career development opportunities
- Responsible for ensuring operational efficiency and team success
- Oversee onboarding, offboarding, and resource transitions for permanent staff, partners, and contractors
- Maintain up-to-date people metrics, project information, and organisational charts for effective workforce planning
- Collaborate with leaders to assist with recruitment efforts and contract renewals
- Prepare reports and presentations; manage team communications and logistics for meetings
- Foster strong relationships within T&O and contribute positively to the team culture
- Demonstrated experience in administration within a dynamic corporate environment
- Advanced planning and organisational capabilities, with proficiency in handling competing priorities
- Intermediate to advanced expertise in MS Office applications, particularly Excel and PowerPoint
- Strong communication skills with confidence in liaising across multiple teams
- A proactive approach, with enthusiasm for problem-solving and continuous improvement
- Familiarity with internal systems and a commitment to understanding team dynamics and business requirements
- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 4 days paid flexible leave annually
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Performance-based bonuses and Suncorp shares for eligible employees
- Diversity is celebrated through employee resource groups and inclusive policies for all families